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The hospitality industry has undergone a seismic transformation over the last years. This period of change is set to continue through 2023, with shifts in …
The hospitality industry has undergone a seismic transformation over the last years. This period of change is set to continue through 2023, with shifts in …
Just a few examples include: Either calling or emailing each guest with a personalized message after booking, rather than a generic automated email, asking for preference requests. …
The changes to the hospitality industry may understandably seem overwhelming at times, given how broad they are and the speed with which they are taking …
Waiting for opportunities until the guest arrives will work against your operations in many ways. Instead, it is better to take a proactive stance and start …